● Case study
Flight Local
B2B Travel Booking & Agency Management Platform
ReactJS • Material UI • GraphQL • PHP
MY ROLE
Full-Stack Product Developer
PROJECT TYPE
B2B Travel / Booking Platform
STATUS
Live
Overview
Flight Local is a B2B travel booking and agency-management platform designed for travel businesses rather than individual travellers.
The system gives agencies access to flight search and booking tools while also providing the operational features needed to manage day-to-day travel transactions.
From a single dashboard, agency users can search flights, compare airline options, manage booking queues, maintain traveller information, track deposits and account activity, configure flight markups, manage sub-agents, apply discounts, and access reports.
The platform combines travel inventory access with the financial and administrative tools required to operate a travel agency digitally.
The challenge
The main challenge was bringing booking, agency accounting, pricing controls, and operational management into one coherent platform.
A B2B travel system has significantly more complexity than a normal consumer flight-search interface.
The platform needed to handle:
- multi-airline flight searches;
- outbound and return itineraries;
- fare and baggage information;
- airline filtering;
- booking and ticketing states;
- passenger records;
- customer and agent pricing;
- deposits and account balances;
- agency ledgers;
- configurable flight markups;
- sub-agent management;
- discounts;
- reporting;
- payment and booking status tracking.
The challenge was making all of those functions available without creating an interface that felt fragmented or difficult for agency staff to operate.
The solution
I structured Flight Local around a centralized agency dashboard where booking activity and business operations could be managed together.
The booking panel provides a straightforward search workflow for route, travel dates, cabin class, passenger count, and preferred airline.
Search results then organize available flights by airline, price, schedule, stops, baggage allowance, fare conditions, and other booking information, while giving users filtering and sorting controls to quickly narrow down suitable options.
Behind the booking workflow, the system also provides dedicated operational areas for travellers, bank accounts, deposits, ledgers, flight markup, sub-agents, discounts, and reporting.
The Flight Queue provides a consolidated view of active bookings, including PNR, passenger details, airline, payable amounts, ticketing deadlines, payment status, request status, and booking time.
The result is a platform that supports both travel booking and the business operations surrounding each booking.
● Key features
Advanced Flight Search & Booking
Agencies can search routes, dates, cabin classes, passenger counts, and preferred airlines through a centralized booking interface.
Multi-Airline Search Results
Search results aggregate flight options across airlines with pricing, schedules, stops, baggage allowances, and fare information.
Flight Queue & Booking Management
Bookings are tracked using PNRs, booking status, passenger details, airline information, ticketing deadlines, payment state, and other operational data.
Agent & Customer Pricing
The platform distinguishes between customer payable amounts and agent payable amounts, supporting the commercial structure of a B2B travel agency.
Flight Markup Management
Agency users can configure markup rules that control how flight pricing is presented or sold.
Deposits, Balances & Ledgers
Financial activity can be managed through deposit records, bank-account information, account balances, and transaction ledgers.
Sub-Agent Management
The platform supports sub-agent relationships, allowing travel businesses to operate a wider distribution network from the same system.
Traveller Management
Passenger information can be maintained independently and reused across travel operations.
Discount Controls
Agencies can manage discounts and pricing adjustments within the platform.
Operational Reporting
Reporting tools provide visibility into agency activity, bookings, and financial operations.
My contribution: full-stack platform development, flight-search and booking workflows, B2B agency dashboard, traveller management, booking queue architecture, pricing and markup controls, deposit and ledger systems, sub-agent management, reporting, and operational user interfaces.
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